Order Confirmation :
If you do not receive a confirmation number (in the form of a confirmation page or email or SMS) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with us whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. BookbyQ will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
Cancelled and Postponed Events :
Tickets to Cancelled/Postponed Events will not be refund by bookbyQ.
Refunds and Exchanges :
Before purchasing tickets, carefully review your event and seat selection. Policies set forth by our clients, including venues, teams and theaters, generally prohibit BookbyQ from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.
The right to cancellation of movie or postponing the movie will occur very rarely and rests with the theatre management. The customers will be informed in advance and the amount will be automatically refunded to their debit or credit or cash card bank account within 7 or 10 business working days. The theatre won’t be liable for travel or any other expense incurred by the customer. In case if the amount got debited from your credit or debit or cash card but tickets are not booked /confirmed then the amount will be automatically refunded to your bank account within 7 to 10 business working days.
In any case Customers didn't get both confirmation SMS & EMAIL after deducting the amount , We will fully refund the amount to the cutomer's account autamatically . If any technical problem in automatic refund we will refund it by manually to the customers account by contacting them.
- Charges collected are towards the convenience charge only, it does not include the ticket cost.
- bookbyq not have any information on the ticket cost.
- Customer Should be complete the payment with in 10 Minutes
- Convenience charge would not be refunded .
Billing Information Verification :
Orders are processed only after validating the details provided, has been verified. If, we receive incorrect details or credit card account information for a ticket order that can delay processing and confirmation of tickets. In these cases, BookbyQ customer service will attempt to contact you, using the information provided at the time of purchase. If BookbyQ is unable to reach you after its initial attempt, BookbyQ may cancel your order and may sell your tickets to another customer without further notice.
Permitted Use :
You agree that you are only authorized to visit, view and to retain a copy of pages
of this Site for your own personal use, and that you shall not duplicate, download,
publish, modify or otherwise distribute the material on this Site for any purpose
other than to review event and promotional information, for personal use, or to
purchase tickets or merchandise, unless otherwise specifically authorized by BookbyQ
to do so. You also agree not to deep-link to the site for any purpose, unless specifically
authorized by BookbyQ to do so or unless deep-linking to BookbyQ pages where
you have posted tickets for sale. The content and software on this Site is the property
of BookbyQ and/or its suppliers. Access and Interference You agree that you will
not use any robot, spider or other automatic device, process or means to access
the Site. Nor shall you use any manual process to monitor or copy our web pages
or the content contained thereon or for any other unauthorized purpose without our
prior expressed written permission. You agree that you will not use any device,
software or routine that interferes with the proper working of the Site nor shall
you attempt to interfere with the proper working of the Site. You agree that you
will not take any action that imposes an unreasonable or disproportionately large
load on our infrastructure. You agree that you will not access, reload or "refresh"
transactional event or ticketing pages, or make any other request to transactional
servers, more than once during any three second interval. You agree that you will
not copy, reproduce, alter, modify, create derivative works, or publicly display
any content (except for your own personal, non-commercial use) from the Site without
the prior expressed written permission of BookbyQ. BookbyQ is not required to
provide any refund to you if it exercises any of its rights or remedies because
you have violated these Terms or any of BookbyQ's rights. Additionally, we reserve
the right, in our sole discretion, to modify, suspend or discontinue any part of
this Site at any time, with or without notice to you. We also reserve the right,
in our sole discretion, to impose limits on certain features and services and to
restrict access to any part or to the entire Site without notice to you. We shall
not be liable to you or any third party for any claim or cause of action arising
out of our exercise of the foregoing rights.
BookbyQ does not promise that the site will be error-free, uninterrupted, or that
it will provide specific results from use of the site or any content, search or
link on it. The site and its content are delivered on an "as-is" and "as-available"
basis. BookbyQ cannot ensure that files you download from the site will be free
of viruses or contamination or destructive features. BookbyQ disclaims all warranties,
express or implied, including also any implied warranties of merchantability and
fitness for a particular purpose. BookbyQ will not be liable for any damages of
any kind arising from the use of this site, including without limitation, direct,
indirect, incidental, and punitive and consequential damages. BookbyQ makes no
guarantee of any specific result from use of this site or use of the BookbyQ services.
BookbyQ disclaims any and all liability for the acts, omissions and conduct of
any third party users, BookbyQ users, advertisers and/or sponsors on the site,
in connection with the BookbyQ service or otherwise related to your use of the
site and/or the BookbyQ service. BookbyQ is not responsible for the products,
services, actions or failure to act of any venue, performer, promoter or other third
party in connection with or referenced on the site.